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Move your store to Digitalz without your customers noticing

Have a store on a general platform, WordPress or an Excel sheet? We move the tools, products, customers and their subscriptions, and your visual identity to a ready store on Digitalz, then switch your domain at the right moment. Your customers sign in with the same details and find their subscriptions in place.

Talk to our team Start your store
  • No pause in selling
  • Customers and subscriptions carried over
  • Domain switch at the right moment

Why it matters

The worst part of moving is the gap between two stores. We remove it.

We build your new store in full while the old one keeps working, review everything with you, then switch the domain at a time you choose. Old orders stay in your records, and customers neither re-register nor lose a subscription.

What we deliver

What we move

Everything that makes your store yours, in the same order.

  1. 01

    The catalog

    Tools, products and plans with their prices, descriptions and images, matched to the Digitalz catalog.

  2. 02

    The customers

    Accounts with names, emails and mobiles; they sign in with a one-click password reset.

  3. 03

    Active subscriptions

    What each customer bought and when it expires, so no one loses what they paid for.

  4. 04

    Identity and domain

    Logo, colours and info pages, then the domain switch with its automatic certificate.

  5. 05

    Old links

    301 redirects from your old store's links to the new pages to keep your search ranking.

  6. 06

    Support after the move

    Two weeks of direct follow-up for any question from your customers or from you.

Who it's for

Where are you moving from?

From a general store platform

Export products and customers to a file, and we handle the rest.

From WordPress / WooCommerce

We read the standard export and move products, orders and customers.

From spreadsheets and WhatsApp

Selling by hand today? We turn your lists into a store and customer accounts within days.

How it works

How the move works

  1. 01

    Assessment call

    We review your current store and what you want moved, and set a plan and a date.

  2. 02

    Building the new store

    We create your store on a temporary domain and move the catalog and customers while the old one keeps running.

  3. 03

    Your review

    Browse everything and request your changes before the switch.

  4. 04

    The domain switch

    At the time you choose, your domain switches to the new store and a message goes to your customers.

What you get

  • A complete new store on Digitalz
  • Customers and subscriptions moved
  • Old-link redirects
  • A move announcement to your customers
  • Your domain with an automatic certificate
  • Two weeks of follow-up

FAQ

Questions merchants ask

Didn't find your answer? Message our team

Does my store stop during the move?

No. The old store runs until the moment the domain switches, and the switch itself takes minutes.

Do my customers need to register again?

No. Their accounts are moved, and they set a new password with one click from an email at first sign-in.

What about subscriptions customers paid for that haven't ended?

They're moved with the same expiry date, and the customer finds their tools ready in the new account.

Will I lose my Google ranking?

We add 301 redirects from every old link to its new counterpart, which is the way Google recommends to keep ranking.

How long does the move take?

Two days to a week depending on the catalog size and customer count; we set it with you in the assessment call.

Explore the other solutions

Store Design & ThemesTemplates and store brand customizationBusiness & Development ServicesCustom design and developmentB2B Wholesale SolutionsSelling to companies and institutionsDigitalz PlusServices and solutions for major merchantsTrust & data protectionYour privacy and your customers', by designAdd a custom toolA tool not in the catalog? We build it for your storeStores on DigitalzReal stores running right nowDigitalz vs the alternativesWhy a platform built for digital tools

Ready to take your business to a new level?

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